Focusing on Quality, Safety and Efficiency
It is always interesting for us to see what kind of career journey our past scholarship recipients have taken and our latest.
recipient profiled, Jessica Kendrick, is no exception. Jessica’s health career began with a peaked interest in an Advanced Anatomy & Physiology class in high school. “It was a hands-on class that I found was really interesting and something I naturally excelled in,” stated Jessica. From there, Jessica enrolled in nursing school at Indian Hills Community College and became an RN working in the emergency room. Jessica would later go on to complete her Bachelor’s Degree and become the
“Health care is constantly changing and so part of what makes my job so rewarding is continually finding ways to improve the quality, safety and efficiency within the organization.”
Director of Emergency Services overseeing a staff of 60 nursing and EMS professionals. “I really enjoyed being able to immediately help patients coming into the ER, it was an exciting and challenging environment to work in,” said Jessica. Other areas Jessica has specialized in over her career include EMS education, trauma coordination and disaster preparedness. Today, Jessica serves as Director of Lean Performance Management Initiatives and Emergency Preparedness and has a laser light focus on helping Ottumwa Regional Health Center to be the best organization it possibly can. Jessica explains, “Health care is constantly changing and so part of what makes my job so rewarding is continually finding ways to improve the quality, safety and efficiency within the organization.” A large part of this formula is Lean Daily Management, which involves working alongside hospital administration and empowering employees to develop solutions and action plans to improve performance within their respective departments. Jessica admits that her career in health has taken an interesting journey from clinical patient care to that of organization quality and efficiency. Perhaps it is that knowledge of both aspects that allows her to be so effective herself. We are proud to have played but a small part in helping Jessica to succeed with scholarship support from the Laboratory Control Ltd. Health Career Endowment. “The scholarship support enabled me to advance my education,” explains Jessica. “I could continue to pursue my education goals without amassing huge amounts of debt in the process.” Congratulations Jessica on reaching your health career goals!
Click here for more information about the Laboratory Control Ltd. Health Career Scholarship Program.